Coastal Carolina University is seeking a vendor to provide a cloud‑based, Software‑as‑a‑Service Learning Management System (LMS) that replaces its current Moodle platform and incorporates artificial‑intelligence features. The contract covers full SaaS hosting, migration of roughly 13 TB of existing course data, integration with key campus systems (Ellucian Colleague, Slate, EAB Navigate 360, YuJa, Turnitin, Respondus, Yellowdig), comprehensive training, change‑management, and ongoing support for up to seven years (initial one‑year term plus six optional one‑year renewals). The solution must meet high‑availability (≥ 99 % uptime), FERPA and GDPR privacy standards, SOC 2/ISO 27001 security certifications, and WCAG 2.1 AA accessibility (WCAG 2.2 preferred). The university also expects a governance framework for AI‑enabled tools.
• Provide a fully managed SaaS LMS with AI capabilities, high availability, and US‑based hosting.
• Migrate ~13 TB of Moodle content and three years of historical data, ensuring accessibility and data‑retention compliance.
• Integrate with existing SIS (Ellucian Colleague), CRM (Slate), analytics (EAB Navigate 360), media (YuJa), and plagiarism/security tools (Turnitin, Respondus, Yellowdig).
• Deliver training for administrators, faculty, staff, and learners; offer 24/7 technical support and SLA‑backed maintenance.
• Contract length up to 7 years, with a 6‑month implementation window targeting a Fall 2027 go‑live.