The Transportation Security Administration (TSA) is seeking market research on an integrated, vendor‑neutral digital learning ecosystem that combines an Enterprise Learning Management System (LMS) of record with a modern Learning Experience Platform (LXP). The solution must support secure, auditable training record‑keeping, compliance reporting, adaptive assessments, rapid content creation, analytics, and open‑architecture interoperability while meeting stringent federal security (FedRAMP Moderate), accessibility (Section 508), and data‑ownership requirements. The contract is envisioned as a five‑year effort (one‑year base plus four optional one‑year renewals).
• Provide a secure LMS of record that tracks assignments, completions, certifications, qualifications, and audit trails for a nationwide, multigenerational TSA workforce.
• Deliver a learner‑centric LXP offering personalized pathways, AI‑enabled recommendations, gamification, and modular content delivery.
• Ensure open standards (SCORM/AICC), FedRAMP Moderate cloud hosting, Section 508 compliance, and full government data ownership with export capability in non‑proprietary formats.
• Support migration of historic training data, continuity during system transitions, and robust analytics/reporting dashboards for operational and executive decision‑making.
• Meet all TSA security directives, including handling of Sensitive Security Information and compliance with the NDAA Section 889 and 49 CFR Part 1520.