Application and Digital Services - Request for Information (RFI)

The Department of Commerce is seeking information on application and digital services structures and approaches that have been successfully implemented at other government agencies. The goal is to establish a centralized Enterprise Application and Service Delivery model that unifies Development, Modernization, and Enhancements, Operations & Maintenance, and Emerging Technology under a single governance and delivery framework. The Department is looking for information on how to structure and govern teams to support simultaneous Development, Modernization, and Enhancement and Operations & Maintenance for multiple technologies. Some key points to consider include: • The Department's current application and digital services landscape • The benefits and challenges of consolidating enterprise platforms • The advantages and disadvantages of different pricing models • The metrics used to assess the success of application and digital services programs • The processes and methodologies used to assess feasibility, estimate total cost of ownership, and determine implementation impact • The experience and demonstrated success of integrating or deploying AI tools within existing technology platforms