D--OCC's Social Media Listening Tool for Industry Tracking

The Comptroller of the Currency (OCC) is seeking information about social media listening tools for industry tracking. The tool should be able to provide analytics and training services. The OCC is looking for a firm-fixed-price contract with a period of performance from May 15, 2026, to May 14, 2027, with optional line items for subsequent years. The key requirements for the tool include the ability to track social media conversations, provide analytics and insights, and offer training services. The OCC is interested in learning about the capabilities and pricing of various social media listening tools. Some of the key features that the OCC is looking for in a social media listening tool include: • The ability to track social media conversations about the OCC and the banking industry • The ability to provide analytics and insights about social media conversations • The ability to offer training services to OCC staff • The ability to provide a user-friendly interface for OCC staff to access and analyze social media data • The ability to provide customizable reports and dashboards • The ability to integrate with other OCC systems and tools.