The City of Mableton, Georgia is seeking a comprehensive Financial Enterprise Resource Planning (ERP) software solution, including implementation services, configuration, data migration, training, and ongoing support. The City requires a modern, scalable system to support its financial, budgetary, procurement, payroll, and reporting operations. The selected vendor will be expected to demonstrate both technical expertise and a strong understanding of municipal operations, public sector environments, and change management. Key features of the proposed solution should include financial management, property tax, community development, online citizen service portal, and integration with existing systems. The City also requires a detailed implementation plan, training, and ongoing support.
• The proposed solution should include modules for financial management, property tax, community development, and online citizen service portal.
• The solution should be able to integrate with existing systems, such as Laserfiche or Microsoft SharePoint 365 for document management, and ESRI ArcGIS for geographic information systems.
• The vendor should provide a detailed implementation plan, including process reviews with departments, and a companion status and health check monitoring service.
• The solution should have customizable approval levels and workflows for all system modules, and system notification for pending approvals, adds, moves, or changes within the modules.
• The vendor should provide a comprehensive training program, including instructor-led and/or virtual training sessions, supported by user manuals, job aids, and quick-reference guides.