The Town of Fairview is seeking an ERP solution that consolidates financial, budgeting, procurement, HR, payroll, utility billing, workflow, reporting, and system administration functions into a single cloud‑hosted platform. The vendor must provide comprehensive implementation services, including business analysis, data conversion, training, change management, and ongoing support, with a dedicated project manager overseeing the effort.
• Core modules required: Financial Management, Budgeting, Procurement, Human Resources, Payroll, Utility Billing, Workflow & Document Management, Reporting & Analytics, System Administration.
• Additional services: Interfaces to existing town systems, data conversion, training, change management, cloud hosting, maintenance, and support.
• Vendor responsibilities include providing a single dedicated project manager, conducting onsite kickoff, discovery, training, and go‑live activities for each module, and delivering best‑practice business process improvements.