ODJFS Child Support SETS Modernization RFP

The Ohio Department of Job and Family Services (ODJFS) is seeking a vendor to modernize its Child Support System (SETS) using a cloud‑native, human‑centered design approach. The effort includes updating intake and case initiation processes, migrating mainframe data‑exchange jobs to modern platforms, redesigning case management and financial management components, and building a modern data‑analytics capability. The scope covers both core functional enhancements and peripheral supporting solutions, but does not involve creating a brand‑new application. • Modernize mainframe‑based batch jobs (COBOL/JCL) for intake, data exchange, and case processing. • Re‑architect case management, financial management, and analytics modules for a cloud‑native environment. • Deliver supporting solutions that integrate with existing ODJFS operations while adhering to human‑centered design principles.