Accounts Receivable Debt Collection Management Software El Paso County, Texas

The El Paso County, Texas is seeking proposals for an Accounts Receivable Debt Collection Management Software to assist in collecting outstanding fines, fees, and costs. The scope of services includes financial recovery debt software services for a four-year contract term with three one-year options to renew. The software must be able to integrate with the County's current court and justice case management software, Tyler Odyssey. The vendor must provide a clear demonstration of how their system enables the County to achieve its objectives, including eliminating redundant processes and increasing staff efficiency. • The County's Financial Recovery Division manages an inventory of approximately 87,000 cases, which accounts for about $33.3 million in fees owed to the County. • The vendor must provide a description of their computer system, its updating capabilities, and the type of access that will be made available to the County for online inquiry. • The vendor must also provide a description of their methodology and procedure for data transfers, including the form and frequency of electronic data transfers. • The proposal must include a table of contents, a cover letter, and a description of the vendor's experience working with clients using Tyler Odyssey Software.