Description
The State of Missouri is seeking a vendor to provide a Telecom Management and Billing System (TMS) to manage the state's telecommunications services, including phone lines, internet, and data services. The system must be able to handle a large volume of data and provide features such as cost allocation, billing, and reporting. The vendor must have experience in providing similar systems to government agencies and must meet certain technical and security requirements. The contract will be for a period of five years, with the option to renew. The vendor must provide a detailed proposal outlining their approach, experience, and pricing.
Key features and requirements of the system include:
• Managing a variety of network and telecom items, including circuits, legacy and unified communications phones, and internet lines
• Providing cost allocation and billing for telecommunications services and State Data Center services
• Having the capability to convert all text and Excel data to the new TMS system
• Being able to load additional billable items in the future as needed
• Providing a user-friendly interface with minimal keystrokes required
• Having the ability to define required data fields within all modules
• Having the ability to make contractor-defined fields as optional or mandatory
• Having the ability to make user-defined fields as optional or mandatory
• Providing role-based access control and user-definable fields
• Being able to scale to support several hundred client users within a web browser
• Being structured to minimize database maintenance and eliminate the need to enter core data more than once