Combined Synopsis/Solicitation - Annual service agreement to properly maintain, calibrate, and repair laboratory equipment manufactured by Bio-Rad.

The Centers for Disease Control and Prevention is seeking a contractor to provide annual service agreement for laboratory equipment manufactured by Bio-Rad. The contractor will be responsible for maintaining, calibrating, and repairing the equipment. The scope of work includes onsite preventive maintenance, emergency repair services, and providing genuine original manufacturers' parts and supplies. The contractor must respond to service calls within 24 hours and schedule a proper time of service within 72 hours of business days. The contract will be for a period of one year, from July 1, 2026, to June 30, 2027. Some key points to consider are: • The contractor must provide at least one onsite comprehensive preventive maintenance service per year. • The contractor must respond to unlimited emergency repair service requests at no additional cost during the covered period. • The contractor must provide and use only genuine original manufacturers' parts, supplies, materials, and upgrades for the equipment. • The contractor must respond within 24 hours of service calls to schedule a proper time of service, which should be within 72 hours of business days. • The contractor must provide a detailed service report, including quality assurance and certification, per repair service request and for preventive maintenance, within 5 business days after the visit.