Information Technology (IT) Modernization - eFax Services

The U.S. Department of Health and Human Services (HHS) is seeking a secure, cloud-based electronic fax (eFax) service to support its Federal Occupational Health (FOH) program. The eFax solution should be capable of supporting enterprise-wide, HIPAA-compliant digital inbound and outbound faxing. The contractor will be responsible for implementing, operating, and maintaining the eFax solution, as well as providing all necessary personnel, equipment, and services. The contract will have a base period of 12 months, with four option periods of 12 months each. • The eFax solution must support all FOH program areas and geographically dispersed service locations. • The contractor must ensure the confidentiality, integrity, and availability of all government information. • The contractor must comply with all applicable federal requirements, including HIPAA and FedRAMP. • The contractor must provide a fully managed, cloud-hosted eFax solution. • The contractor must ensure the solution is scalable and reliable.