Description
The City of Chula Vista seeks a secure, cloud‑based, turnkey software platform that automates and centralizes tow‑management processes for law‑enforcement agencies, licensed tow operators, and vehicle owners. The solution must enable real‑time communication, automated notifications, auditable records, and integration with existing municipal and law‑enforcement systems. The contract is initially for one year with up to four optional one‑year renewals.
• Web‑based portal with role‑based access for police, tow firms, and the public.
• Real‑time dispatch, status tracking, photo/video capture, and fee calculation.
• Automated alerts, audit‑trail logging, and customizable reporting dashboards.
• API‑based integration capability with CAD/RMS and other municipal systems.
• Full implementation services (configuration, data migration, training, support) and ongoing maintenance/hosting.
Attached files
The solicitation documents live at the source — open the bid source above to download them.
Contact
M. Angelica Arellano(Procurement Specialist)