Vehicle Immobilization Services and Devices

The City of New Haven is seeking a qualified company to provide vehicle immobilization services and devices for its Parking Violation System. The services include providing and maintaining vehicle immobilization devices, back-end systems to monitor and manage the devices, training and support for City staff, and coordination with existing enforcement systems. The selected vendor will be required to provide a portal or interface for fines and fees to be paid and processed electronically and enable violators to self-release the boot. The City is looking for a company with experience in providing similar services to cities of similar size. The proposal should include a description of the company's approach, team, and experience, as well as pricing and procurement options. The City will evaluate the proposals based on functionality, pricing, company experience, proven solutions, and data integrity. Some key features of the job include: • Providing and maintaining vehicle immobilization devices • Providing back-end systems to monitor and manage the devices • Training and support for City staff • Coordination with existing enforcement systems • Providing a portal or interface for fines and fees to be paid and processed electronically • Enabling violators to self-release the boot • Meeting notification requirements to the last known registered owner of a vehicle • Providing computer software or an equivalent system to monitor system performance and meet cybersecurity and integration requirements • Providing reporting capabilities to comply with reporting requirements