Samford RFQ Campus Card Systems

The document is a Request for Quote (RFQ) from Samford University for a modern, integrated campus card and mobile credential solution to replace the current CBORD Odyssey system, which will reach end-of-life on August 1, 2027. Here's a summary of the key points: **Introduction** * Samford University is seeking a replacement campus card system that supports dining, access, card production, self-service account management, and integrations across multiple campus systems. * The selected solution must position the University for a successful transition from CBORD Odyssey before its announced end-of-life date. **Objectives** * Replace CBORD Odyssey with a stable, supportable campus card platform with a roadmap that extends well beyond 2027. * Enable a mobile-first credential strategy while preserving the option to issue physical cards for guests, exceptions, and operational needs. * Support Samford's distinctive cafeteria operating model, including station-based meal validation with deduct-first, log-subsequent logic. * Improve operational efficiency through stronger integrations, reduced manual work, better self-service tools, and robust APIs. **Scope of Work** * Software licensing/subscription for the campus card platform, administration tools, end-user portal/app, and reporting. * Mobile credential capabilities and optional physical credential issuance, including lifecycle management and revocation. * Dining and meal plan functionality, including board plans, declining balance, meal exchange, cafeteria station workflows, and retail tender acceptance. * Integration services for existing and future systems, including access control, retail POS, dining systems, mobile ordering, printing, bookstore, and residence life systems. **Current Environment and Operating Context** * The University currently operates a broad OneCard ecosystem that touches dining services, retail POS, physical card production, residence life, access control, reporting, self-service card management, visitor credentials, library functions, bookstore transactions, printing, recreation, and other operational areas. * The current platform is CBORD Odyssey, which will reach end-of-life on August 1, 2027. * The University uses Genetec for access control, Simphony for retail dining, and Grubhub for mobile ordering. **Mandatory Dining Requirement** * The proposed solution must support Samford's cafeteria operating model, which includes multiple serving stations where patrons present a card or mobile credential only at the station where food is being obtained. * The system must support station-based validation and tender logic that enables an all-you-care-to-eat experience while still allowing open access to the cafeteria for non-dining use. **Functional and Technical Requirements** * Mobile credentials and cards: support provisioning the majority of student and employee credentials to mobile devices, while still supporting physical cards for guests, exceptions, and other use cases. * Access control and Genetec: describe the integration with Genetec and how credentials are created, updated, and synchronized without manual effort. * Card production and photo workflow: describe options for card design, printing, printer management, and integration with existing HDP6600 card printers or replacement card printers. * Dining, retail, and mobile ordering: describe compatibility with Simphony and existing Micros registers used through Aramark, including any required hardware/software changes. * Patron self-service: provide an SSO accessible patron portal and/or mobile app through which students and employees can add funds, view balances, review transactions, manage credentials, and complete card-related self-service actions. * APIs and extensibility: describe all available APIs, webhooks, import/export tools, and integration methods. **Integration Requirements** * The selected solution must integrate with a broad ecosystem of campus systems, including Genetec, Simphony, Micros, Aramark, Grubhub, and other systems. * Vendors should identify whether each integration is available out of the box, available through a partner, requires custom work, or is not currently supported. The RFQ document provides a detailed outline of the University's requirements and expectations for the new campus card and mobile credential solution. Vendors are required to submit a complete response describing their proposed software, hardware, services, implementation plan, pricing, and references. The deadline for responses is May 29, 2026.