Description
Chatham County is soliciting bids from qualified vendors to provide preventative maintenance, emergency services, support, and clearly identified coverage for the uninterruptible power supply (UPS) systems, battery systems, external battery cabinets, and maintenance bypass equipment supporting critical communications infrastructure of the radio towers. The contract will be for one year with the option to renew for four additional one-year terms. Key services include 24/7 emergency telephone support, after-hours emergency service, four-hour onsite emergency response, semi-annual UPS preventative maintenance, semi-annual battery preventative maintenance, and semi-annual bypass preventative maintenance.
• The contractor shall provide written service reports after all preventative maintenance and emergency service visits.
• The contractor shall clearly identify what is included in the base annual contract and what will be billed separately.
• The contractor shall demonstrate experience servicing UPS, battery, and bypass systems of comparable size, complexity, and criticality.
• Field technicians assigned to the contract shall have appropriate training and experience in UPS maintenance, battery maintenance, and emergency repair services.
• The contractor shall provide references validating its ability to support critical infrastructure systems with 24/7 emergency response requirements.