Legal Case Management Database for Office of Labor Standards and Enforcement

The County of San Mateo Office of Labor Standards and Enforcement (OLSE) is seeking a Legal Case Management Database to efficiently manage contacts, cases, and campaigns. The ideal system will be user-friendly, secure, and reliable, with features such as customizable intake and case screening, contact and organization database, and customizable reporting. The system will be used by a small team of up to five users. The budget for initial setup and three years of ongoing costs is up to $50,000. • The system must be cloud-based and accessible via modern web browsers. • The system must be compliant with applicable federal, state, and local regulations. • The system should be scalable to accommodate future growth. • The vendor must provide training and support for the system. • The system must have a user-friendly interface and be easy to customize. • The system must have built-in reporting capabilities and dashboard views. • The system must have collaboration tools, such as communication and notification features.