Description
The Maryland Department of Health is seeking a vendor to provide Video Directly Observed Therapy (VDOT) for individuals being treated for tuberculosis. The selected vendor will provide a HIPAA-compliant cloud-based web housing interface that supports phone, computer, and other approved electronic device access for VDOT. The system must be capable of supporting at least 100 users and an unlimited number of patients, and must provide language access and translation ability for a minimum of 26 languages. The vendor will also provide training and support to local health department users and patients. The contract will be for a period of five years, from January 1, 2027, to December 31, 2032.
Some key features of the system include:
• Asynchronous and synchronous capabilities
• Support for multiple languages
• Ability to monitor adherence for individual patients and jurisdictions
• Notification to both LHD users and patients if non-adherence to schedules or inappropriate VDOT submissions are noted
• System messaging in various formats between healthcare providers and patients
• Integration with other systems or programs, including electronic health records
The vendor will be responsible for providing a secure and reliable system, as well as ongoing maintenance and support.