Consulting Services for Public Utilities Business Process Analysis

The City of West Palm Beach is seeking consulting services to analyze the business practices of its Public Utilities Department. The successful bidder will provide experienced and responsive consulting services to help the department improve its business processes. The scope of work includes analyzing current business practices and providing recommendations for improvement. Key considerations for this project include the ability to provide high-quality consulting services, experience working with public utilities, and the ability to respond to the needs of the department. Some of the key services that may be required include: • Business process analysis and improvement • Development of recommendations for improving business practices • Implementation of new business processes • Training and support for department staff • Ongoing evaluation and monitoring of business processes