PROCESS SERVER SERVICES

The County of Riverside’s Department of Child Support Services (DCSS) is seeking a qualified vendor to provide comprehensive process‑server services for civil and criminal documents related to child‑support enforcement. The contractor must handle roughly 1,000 service requests per month, both physical and electronic, across Riverside County, other California counties, and out‑of‑state locations. Service must begin within three business days of receipt and be completed within 45 calendar days. The vendor must maintain secure, real‑time tracking, comply with the SPARE Act (AB 747 effective 1‑Jan‑2027), and protect confidential data per IRS, state, and county standards. Required deliverables include proof of insurance, business licensing, confidentiality agreements, and various compliance certifications. Bids are submitted electronically via PublicPurchase.com by 1:30 PM PT on 26 Oct 2026. • Perform personal and substitute service for summons, subpoenas, orders, motions, writs, etc. • Provide non‑service (failed‑attempt) flat‑fee reporting. • Manage high‑volume document printing, secure storage, and real‑time status updates. • Meet strict legal timelines (3‑day start, 45‑day completion). • Maintain technology infrastructure (high‑capacity printers, encrypted servers, secure databases). • Submit required certifications (insurance, business license, confidentiality, SPARE Act compliance, economic‑sanctions, Iran‑contracting).