Data and Performance Reporting Support Services

San Mateo County’s Behavioral Health and Recovery Services (BHRS) is seeking a qualified firm to deliver comprehensive data and performance reporting support over a two‑year contract, assisting with the transition from the Avatar EHR system to Epic, producing regulatory and operational reports, and training staff. The work includes ad‑hoc reporting, methodology documentation, ticket‑based service requests, and performance‑measure monitoring, with a total budget capped at $200,000. • Provide ad‑hoc and recurring reports from Avatar and Epic EHR systems. • Develop data methodology and support the Avatar‑to‑Epic migration. • Deliver regulatory reports for DHCS, performance dashboards, and fiscal/GPP reporting. • Train BHRS staff on new reporting processes and maintain a ticketing system. • Meet performance targets: >95% on‑time delivery and documentation completeness. • Contract term: 2 years with one optional 3‑year extension; budget ≤ $200K. • No pre‑bid meeting or site visit; all communications through e‑procurement portal.