Description
The Maryland Department of Health (MDH) is seeking a qualified, ADCES‑accredited or ADA‑recognized Diabetes Self‑Management Education and Support (DSMES) provider to improve referral pathways, increase enrollment, and enhance operational efficiency for DSMES services across the state. The contract is a firm‑fixed‑price, double‑envelope RFP covering a nine‑month period (Oct 1 2026 – Jun 29 2027) with up to two awardees. Work includes site assessments, development and implementation of standardized referral protocols, staff training, continuous quality improvement, and detailed reporting.
• Conduct comprehensive site‑specific assessments of current DSMES referral, enrollment, and patient‑engagement workflows.
• Develop and implement at least one standardized referral protocol aimed at a 10 % enrollment increase.
• Provide training for providers and staff, including pre/post surveys to measure skill and knowledge gains.
• Monitor key performance metrics (referrals, enrollments, conversion rates) and produce quarterly and final reports.
• Deliver a project timeline, workflow improvement plan, baseline report, and final sustainability recommendations.
• Attend kickoff and ongoing progress meetings with the CCDPC.
• Comply with ADA accessibility requirements and all state procurement regulations.
Attached files
Contact
Kelsey Johnson(Procurement Officer)