The California Department of Transportation (Caltrans) is seeking a qualified, certified small‑business (SB/MB/DVBE) to provide comprehensive maintenance, repair, and installation services for analog and digital surveillance camera systems at its District 7 office in Los Angeles. The contractor must supply all labor, tools, equipment, parts, vehicles, and incidentals needed to keep the CCTV network operational, replace obsolete components, and ensure legal disposal of removed items. Work includes routine scheduled maintenance, emergency (non‑routine) service calls, firmware updates, and full documentation of each service visit. The contract is a three‑year, fixed‑price agreement with a maximum ceiling of $461,000, and Caltrans requires at least two responsive quotes from eligible small‑business firms before award.
• Provide full‑service repair, preventive maintenance, and installation for analog and IP‑based surveillance cameras, NVRs, switches, power supplies, and related hardware.
• Respond to routine service requests within 48 hours and non‑routine emergencies within 2 hours of phone contact.
• Maintain a current C‑7 (Low‑Voltage) or C‑10 (Electrical) license, DIR registration, and meet prevailing‑wage requirements for bids over $15,000.