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  4. ›Customer Care Program for Freezerworks 2026 Summit Edition…

U.S. Department Of Commerce·Maryland

Customer Care Program for Freezerworks 2026 Summit Edition Sample Management Software

Closes 6/23/2026$50k – $500kSole Source
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Description

The National Institute of Standards and Technology (NIST) intends to negotiate a sole source contract with DataWorks Development, Inc. for the renewal of the annual Customer Care Program for the NIST Charleston Biorepository's perpetual license of Freezerworks Summit Ed. sample management software. The program includes maintenance releases, software upgrades, and unlimited technical support. • The contract will be for a 12-month period with four 12-month option periods. • The software is used for managing over 100,000 biological and environmental samples at the NIST Charleston Biorepository. • DataWorks Development, Inc. is the exclusive owner and provider of Freezerworks laboratory database products. • Maintenance services for Freezerworks products must be obtained directly from the OEM.

Attached files

Contact

Harry L. Brubaker(Contract Specialist)

[email protected]

(301) 975-8330

Key dates

Opened
6/10/2026
Questions due
6/23/2026
Closes
6/23/2026
Duration
12 months

Last updated

Details

Type
Sole Source
Industry
Information Technology and Software Development
NAICS
513210
Solicitation №
1333ND26QNB640274

Budget estimate

$50,000 – $500,000

The estimated budget for this opportunity is difficult to determine as the document does not provide a specific amount. However, considering that the contract is for a 12-month period with four 12-month option periods, and it involves the renewal of the annual Customer Care Program for the NIST Charleston Biorepository's perpetual license of Freezerworks Summit Ed. sample management software, the budget could be in the range of $50,000 to $500,000. This estimate is based on the assumption that the cost of the software and maintenance services will be similar to other software contracts in the industry. Factors that may influence the likely payment range include the scope of the contract, the number of users, and the level of support required.

AI estimate from the solicitation

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