The Central Texas VA Health Care System is seeking a Service Disabled Veteran Owned Small Business, Veteran Owned Small Business, or Small Business to provide clinical monitoring solutions using TheraDoc. The contractor will provide service and support for the existing TheraDoc system, including software upgrades, maintenance, and telephone support services. The scope of work includes providing support for TheraDoc products, responding to issues, advising local staff on configurations and installations, and providing reports. The contractor must comply with VA information security and privacy requirements, including HIPAA and the Privacy Act of 1974. The contract will be firm-fixed-price for the Base Year, followed by option years one through four.
• The contractor must provide credentials to perform the requirement outlined in the scope of work.
• The contractor must comply with Federal and VA information confidentiality and security laws, regulations, and policies.
• The contractor must provide software upgrades as required to resolve TheraDoc server vulnerabilities.
• The contractor must provide reports upon request to local OI&T and/or Biomedical Engineering staff.
• The contractor must comply with training and security requirements, including completing VA Cyber Security Awareness and Rules of Behavior training and annual security training.
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