DES - RFP - RESEA Training FY26

The Illinois Department of Employment Security (IDES) is seeking a consultant team to develop and deliver new professional development training for IDES staff delivering services to individuals assigned to the Re-Employment Services and Eligibility Assessment (RESEA) program. The goal is to improve the quality of employment services provided through the RESEA program, which will in turn improve reemployment outcomes for individuals assigned to the program. The selected vendor will work with the IDES Employment Services management team to develop and deliver training on best practices for services such as resume development, interview preparation, and navigating online application systems. The vendor will also provide train-the-trainer services to improve the skills of ES program managers in delivering professional development training. Key aspects of the project include: • Developing and delivering training on best practices for services such as resume development and interview preparation • Providing train-the-trainer services to improve the skills of ES program managers • Collecting and analyzing feedback from training participants • Developing and delivering training using trauma-informed practices • Submitting a facilitator guide and feedback tools as part of the proposal