Description
The Department of Health and Human Services is seeking to award a sole source contract for maintenance and technical support services for an Agilent 6495C Triple Quadrupole Mass Spectrometer. The contract will include preventive maintenance, emergency repair services, proprietary software and firmware updates, and support for the associated workstation and data system hardware. The services are essential to ensure system reliability, maintain analytical integrity, and prevent operational downtime.
• The contract will be for a period of 12 months
• The contractor will provide all labor, material, and equipment necessary to maintain and provide preventive maintenance, emergency repair, and software updates for the mass spectrometer
• The contractor will provide unlimited telephone, WebEx, email, and remote support to the scientific equipment workstation to troubleshoot the instrument and its applications
• The contractor will furnish all required non-consumable replacement parts at no additional cost to the Government
• The contractor will provide software service and updates to the latest applicable versions of the MassHunter Workstation Software and associated data acquisition and analysis software