Web-Based Electronic Payment Software

The City of Cleveland is seeking a web-based electronic payment software solution to interface with Accela Citizens Access (ACA), the city's licensing and permitting software. The solution must be user-friendly, provide real-time data, and support various payment methods, including credit cards, debit cards, e-check, ACH, and digital wallet transactions. The selected firm will be responsible for providing a robust and secure payment solution that meets the city's requirements. • The software solution must be capable of conducting payment transactions for licenses, permits, tax assessments, invoices, violation notices, and parking fees. • The solution should support all major credit cards, debit cards, e-check, ACH, and digital wallet transactions. • The selected firm will be required to provide a fee proposal form that includes volumes, sales, costs, and other fees.