RE-BID) Addendum 1 (ANNUAL CONTRACT FOR MANAGING CYBER SECURITY SERVICES PROVIDER

The San Antonio Water System is soliciting proposals for a vendor to provide Managed Security Services Provider (MSSP) that will also provide managed SIEM service. The contract will be for one year with five annual optional renewals/extensions, for a total of six years. Vendors are required to submit a proposal with complete details, including a service level agreement and sample escalation procedures. Key aspects of the job include providing managed security services, managing SIEM, and meeting the service level agreement. • The contract is for a total of six years, with one year initial term and five optional annual renewals. • The vendor is required to provide a service level agreement and sample escalation procedures. • The San Antonio Water System is seeking a vendor to provide managed security services, including managed SIEM. • The contract will be awarded based on the vendor's proposal, including price and service considerations.