This solicitation seeks a contractor to provide comprehensive maintenance, repair, software updates, and technical support for the access‑control system at the Edmund G. Brown CPUC Building in San Francisco for a three‑year period. The work includes one‑time equipment replacement, semi‑annual preventive maintenance, annual software upkeep, and both foreseeable and unforeseeable repair services, with a maximum of 80 hours of technical‑support per year. The contractor must hold the appropriate California licensing (C‑28, C‑7, or C‑10), carry required insurance, and comply with state procurement rules, including small‑business and DVBE preferences.
• Replace card readers, door controllers, and upgrade Maxxess software at contract start.
• Perform semi‑annual preventive maintenance inspections and annual software maintenance visits.
• Provide repair services (foreseeable at fixed rates, unforeseeable hourly) and up to 80 hours of technical support annually.
• Submit detailed monthly invoices, warranty documentation, and maintain required licensing and insurance throughout the contract.
• Small‑business (5 % preference) and DVBE incentives are available; non‑small businesses must subcontract ≥ 25 % of net price to certified small businesses.
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