JFS - OIS - Print Management Software License and Support

The Ohio Department of Job and Family Services (ODJFS) is seeking a vendor to provide a comprehensive print‑management software solution, including perpetual or subscription licenses and ongoing support, for statewide deployment on new Konica‑Minolta multifunction devices. The solution must integrate with existing authentication infrastructure (Active Directory/Azure AD), support secure print release, provide detailed reporting, and accommodate mobile/ BYOD printing while meeting Ohio’s cybersecurity and data‑retention standards. The contract will cover software licensing, implementation, 24/7 technical support, on‑site maintenance for the MFD fleet, and periodic updates/patches. • Software licensing that covers all authorized users, devices, and multiple OS (Windows, macOS, Linux) with cloud, hybrid, or on‑premise deployment options. • Full integration with Konica‑Minolta MFDs, badge readers, SSO, encrypted communications (TLS 1.2+), IRS Publication 1075 compliance, and role‑based admin controls. • Robust reporting/analytics (usage, cost allocation, environmental metrics) and mobile print capabilities (iOS, Android, Chromebook, email‑to‑print). • 24/7 technical support, documented SLAs, onsite MFD support, and automated software/hardware updates.