The Macon-Bibb County Board of Commissioners is seeking a vendor to provide a comprehensive Next Generation 9-1-1 (NG911) solution, including Emergency Services IP Network (ESInet) services, NG911 Core Services (NGCS), integration support, cybersecurity protections, GIS enablement, continuity of operations capabilities, and associated professional services. The solution must be standards-based, resilient, and scalable to support current and future public safety operational requirements. The County currently operates a Harris P25 700/800 MHz trunked radio system with IP-based dispatch console infrastructure utilizing the Symphony platform integrated with Tyler Technologies CAD. The County intends to transition toward a fully standards compliant NG911 environment while preserving operational continuity and minimizing disruption to existing emergency communication workflows.
• The solution must include ESInet services, NGCS, integration support, cybersecurity protections, GIS enablement, and continuity of operations capabilities.
• The solution must be standards-based, resilient, and scalable to support current and future public safety operational requirements.
• The County requires minimal operational disruption during implementation.
• The solution must comply with all applicable standards and requirements, including NENA i3 standards, APCO standards, FCC NG911 requirements, CJIS Security Policy requirements, and State of Georgia NG911 requirements.
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