The Bureau of Clinical Laboratories is looking to procure a NextSeq 550Dx Silver Support Plan, which includes full coverage for parts, labor, and travel, reagent replacement upon hardware failures, one preventive maintenance, remote technical support, and on-site applications support. The plan should deliver confidence and peace of mind, balancing performance, productivity, and cost. The contract term is 12 months, and suppliers must be registered in Alabama Buys to participate.
• The support plan must include full coverage for parts, labor, and travel.
• Reagent replacement upon hardware failures is required.
• One preventive maintenance is included in the plan.
• Remote technical support and on-site applications support are necessary.
• The contract term is 12 months.
• Suppliers must be registered in Alabama Buys to participate.
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