Description
The Texas Comptroller of Public Accounts is seeking offers from qualified vendors for Fairfax software maintenance, hardware, and related services. The successful respondent will provide software maintenance and technical support for the Fairfax check processing software, as well as optional features, products, and services. The contract will have an initial term of 12 months, with optional extensions for up to 4 additional years. The scope of work includes providing software maintenance, technical support, and training to CPA staff.
Key aspects of the job include:
• Providing software maintenance and technical support for the Fairfax check processing software
• Offering optional features, products, and services
• Providing training to CPA staff
• Ensuring data security and confidentiality
• Meeting response times and service level agreements
The successful respondent will be selected based on their experience, qualifications, and pricing.