The Department of Veterans Affairs, Network Contracting Office (NCO) 21, has a requirement for Ice Machine Cleaning and Sanitizing Services for the VA Central California Health Care System (VACCHCS). The contractor shall provide all tools, chemicals, expertise, equipment, cleaning supplies, labor, and transportation required to perform quarterly cleaning and sanitizing of 19 ice machines. The contract will be for a period of 5 years, with the option to extend. The contractor must have a minimum of two years of experience in maintaining, cleaning, and repairing ice machines.
• The contractor shall provide a Contract Manager who shall be responsible for the performance of this contract and all quality control.
• The contractor shall have a minimum of two years of experience in maintaining, cleaning, and repairing ice machines.
• The contractor shall provide maintenance and/or replacement of components of the ice machine to bring back to working condition within five business days.
• The contractor shall provide a unique tracking number for each machine reported as in need of repair.
• The contractor shall annotate the work order number generated by the government on all paperwork pertaining to the particular incident of repair.
• The contractor shall provide a handwritten work order ticket for every maintenance check or trouble call reported.
• The contractor shall provide a legible service report at the completion of each ice machine cleaning.
• The contractor shall place a sticker on each ice machine after cleaning, indicating the service performed, the date the service was performed, and the contractor's information.
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