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NYS Olympic Regional Development Authority·New York

Request for Proposals for Customer Relationship Management Platform Implementation and Support Services

Closes 12/19/2025$200k – $500kRequest for ProposalLogin required
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Description

The Olympic Authority is soliciting proposals from qualified and experienced Customer Relationship Management (CRM) platform providers with demonstrated expertise in the deployment, customization, and support of enterprise-scale CRM solutions. The selected Contractor will be expected to serve as the official CRM system provider for the Olympic Authority, delivering a unified platform for customer data, marketing, communications, analytics, and guest engagement across all venues, programs, and events. Business enterprises awarded an identical or substantially similar procurement contract within the past five years: Overit Media Inc.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Eugene Baritot(Digital Marketing Manager)

[email protected]

(518) 302-5306

Key dates

Opened
10/28/2025
Questions due
11/7/2025
Closes
12/19/2025
Duration
1 year

Last updated

Details

Type
Request for Proposal
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
TBD

Budget estimate

$200,000 – $500,000

Based on the scope of work, which includes the implementation and support of a unified CRM platform for customer data, marketing, communications, analytics, and guest engagement, the estimated budget for this contract could be in the range of $200,000 to $500,000. This estimate takes into account the complexity of the project, the level of expertise required, and the duration of the contract. However, the actual budget could vary depending on the specific requirements of the project and the vendor's pricing.

AI estimate from the solicitation

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