On-Site Mobile Document Destruction Services (Shredding)

The County of Ontario is seeking bids for on-site mobile document destruction services, including shredding of confidential documents. The contract will be for a term of 12 months, with optional renewal for up to 2 additional 12-month periods. The successful bidder will be required to provide services at various locations within the County, including county departments and town halls. The evaluation criteria for this bid include price, customer service, invoicing, and on-demand services. • The County is looking for a vendor that can provide responsive and flexible customer service, including handling additional shredding requests and skipping scheduled shreds. • The vendor must be able to comply with the time limits established for on-demand and one-time service requests. • The vendor must provide invoices that are clear and easy to understand, and must be able to adjust invoices as needed. • The vendor must be able to provide on-demand services within 72 hours of a written request from the County.