The Indian Health Service is seeking a contractor to provide Cisco Enterprise Licensing services to support its existing Cisco Unified Call Manager (CUCM) environment. The required services include Cisco Flex Plan Enterprise licensing and Cisco Unified Border Element (CUBE) Enhanced services. The contractor will be responsible for deploying and configuring Flex licensing, integrating it into the existing infrastructure, and providing security enhancements. The contract will be for a base year with four option years, and the place of performance will be the Gallup Indian Medical Center in New Mexico.
• The contractor must provide Cisco Unified Call Manager (CUCM) – Flex Plan Enterprise and CUBE Enhanced services.
• The contractor must deploy and configure Flex licensing for unified communication solutions.
• The contractor must provide security enhancements, including TLS/SRTP configuration and DoS protection.
• The contractor must provide 24/7 monitoring and technical support for Cisco Flex Plan and CUBE services.
• The contractor must provide regular health checks and performance tuning.
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