Disaster Case Management

The West Virginia Department of Homeland Security – Division of Administrative Services (WVDAS) is seeking a vendor to provide Disaster Case Management (DCM) services for the West Virginia Emergency Management Division (WVEMD). The selected vendor will be responsible for providing DCM services to individuals impacted by Presidentially Declared Disasters throughout all 55 counties of West Virginia. The vendor will be required to deliver a turnkey solution to implement DCM services under current and future FEMA DCMP awards. The scope of work includes assessing and providing reports on staffing needs, hiring and training staff, providing disaster case management software, and coordinating with local stakeholders. The vendor will also be responsible for tracking metrics to evaluate the effectiveness of the program and submitting monthly reports to WVEMD. • Key responsibilities include: • Providing DCM services to individuals impacted by Presidentially Declared Disasters • Delivering a turnkey solution to implement DCM services under current and future FEMA DCMP awards • Assessing and providing reports on staffing needs • Hiring and training staff • Providing disaster case management software • Coordinating with local stakeholders • Tracking metrics to evaluate the effectiveness of the program • Submitting monthly reports to WVEMD