Service Design for New Permitting System Proj

The City of Boston is seeking proposals from qualified vendors to provide service design and related services for its new permitting system project. This Request for Proposals (RFP) outlines the services required and the process for selecting vendor(s) to assist the City in designing, architecting, implementing, and continuously improving its new permitting system. The City may award multiple contracts as a result of this RFP. Vendors may submit proposals for one, multiple, or all service areas described in this RFP. • The RFP is for the design of a new permitting system. • The City may award multiple contracts. • Vendors can submit proposals for one or multiple service areas. • The project includes designing, architecting, implementing, and continuously improving the new permitting system.