IT Infrastructure Managed Services

The City of Weston is seeking qualified firms to provide co‑managed monitoring, management, and support of its core IT infrastructure. The municipality maintains an internal IT team and currently has an existing managed services agreement that will expire at the end of FY 2026, prompting a new competition for a partner to deliver continuous IT operations, service desk support, network monitoring, server upkeep, and cloud service management. Proposals must outline service delivery models, staffing plans, SLAs, and cost structures for a collaborative partnership. • Scope includes 24/7 infrastructure monitoring, incident response, and preventative maintenance. • Requirement for integration with the City’s in‑house IT staff to ensure seamless transition and knowledge transfer. • Vendors must demonstrate experience with similar municipal IT environments and provide detailed pricing for managed services.