Knowledge Management System and Services (KMSS)

The U.S. Department of Housing and Urban Development (HUD) is seeking a contractor to provide comprehensive content development, dissemination, and website support for the Office of Policy Development and Research (PD&R). The contractor will be responsible for creating content, including publications, marketing materials, and web-based content, as well as supporting PD&R's outreach and communication efforts. The contractor will also manage and update PD&R's web content, operate and maintain the HUD User and HUD Exchange websites, and provide customer support. The contract will have a base period of 12 months and four option periods of 12 months each. Some key tasks and deliverables include: • Content development: creating publications, marketing materials, and web-based content • Dissemination: supporting outreach and communication efforts, including creating outreach plans and disseminating information via listservs • Digital content management and updates: managing and updating PD&R's web content • Website operations and maintenance: operating, maintaining, and updating the HUD User and HUD Exchange websites • Customer support: providing support to customers via phone, email, and other channels