Vehicle Towing Services for Various DEP Sites

Montgomery County seeks a qualified contractor to provide 24/7 vehicle towing services for its Department of Environmental Protection (DEP) sites, including the Shady Grove Road Processing Facility and Transfer Station. The contractor must respond to tow requests within two hours, determine appropriate equipment, manage storage of towed vehicles, and bill owners when applicable. The scope covers a range of vehicles from passenger cars to heavy‑duty trucks up to 25 cubic yards. The County will post signage directing owners to the contracted tow company. • Respond to tow requests within 2 hours of receipt • Towing of passenger cars, trucks, and large trash trucks (up to 25 cubic yd) • Provide equipment selection and dispatch confirmation • Offer storage solutions and owner billing procedures • Signage posting and owner notification • One‑year (or as‑needed) contract with potential extensions