The Department of Veterans Affairs (VA) is seeking vendors to provide Health Care for Homeless Veterans (HCHV) Contract Emergency Residential Services (CERS) in Monterey and Santa Cruz Counties. The goal of the HCHV program is to remove homeless Veterans from the street and place them in community-based, residential environments with supportive services. The contractor will provide services such as room and board, dietetic services, laundry facilities, case management services, medical case management services, permanent housing search, financial planning and employment, group activities, and grievance procedures. The contractor will also be responsible for providing transportation, maintaining occupancy, and engaging in outreach activities. The contract will be a Firm Fixed-Priced, Indefinite Delivery-Indefinite Quantity contract, with a per diem rate established for services provided.
Some key requirements and services include:
* Providing a safe and secure environment that supports the goal of recovery from homelessness
* Maintaining a minimum staffing ratio of one dedicated, full-time, on-site medical case manager per 12 Veterans
* Providing residential room and board, dietetic services, laundry facilities, and case management services
* Coordinating with VA program staff, as needed, to provide supportive psychosocial services
* Providing permanent housing search services and financial planning and employment services
* Maintaining accurate and detailed records of services provided, including case management notes and progress reports
* Complying with applicable laws, regulations, and VA policies, including those related to confidentiality, safety, and sanitation.