Third Party Administration of Group Vision Insurance Plan

The State of Iowa, through its Department of Administrative Services, seeks proposals from qualified vendors to provide a fully‑insured, voluntary group vision insurance plan and third‑party administration services for approximately 7,200 eligible employees, retirees and dependents. The contractor will be responsible for designing the benefit, guaranteeing premium rates for a two‑year initial term, managing enrollment, claims processing, provider network maintenance, member services, and delivering regular reporting. The award will be to a single vendor, with options to extend the contract up to a total of six years. • Provide a fully‑insured vision plan covering exams, lenses, frames, low‑vision services, and optional enhancements. • Administer enrollment, payroll deductions, COBRA for retirees, and maintain a statewide provider network meeting Iowa access standards. • Deliver member‑service call center, online portal/mobile app, claim adjudication, and performance reporting, meeting defined service‑level metrics.