Employee Assistance Program w/ Mobile Tool

The Mississippi Department of Health (MSDH) is seeking a vendor to provide a comprehensive Employee Assistance Program (EAP) with a mobile tool. The EAP should offer a range of services designed to support the mental, emotional, and physical well-being of MSDH employees. The mobile tool should provide easy access to these services, ensuring that employees can receive support anytime and anywhere. The goal is to enhance employee productivity, reduce absenteeism, and improve overall workplace morale. The selected vendor will be required to provide services including assessment, confidential counseling, and referral services, as well as manager consultation sessions and stress management training. The vendor must also ensure 24/7 access to services via a toll-free hotline and/or secure online portal. Some key features of the desired EAP include: • Accessible EAP services with confidential counseling and support • 24/7 access via toll-free hotline and/or secure online portal • Manager consultation sessions to address workplace concerns • Stress management and resilience training for employees • Work-life resources with access to legal, financial, childcare, eldercare, housing, education, and other personal needs • Secure online portal with self-service tools and educational materials • Telephonic consultation for work-life issues during business hours and 24/7 availability for urgent needs • Periodic awareness campaigns to promote utilization of work-life services • Annual supervisor and employee training sessions • User-friendly interface compatible with iOS and Android devices with secure login and data encryption