DHCD Small Building Program 2711 Qst SE Rehabilitation (DHCD Qualified Vendors Only)

The District of Columbia’s Unified Communications (OUC) office is seeking contractors to provide NG911 (Next Generation 911) telecommunication infrastructure support services for fiscal year 2026. The effort will encompass maintenance, upgrades, and technical assistance for the city’s emergency communications network to ensure reliable, interoperable, and resilient public safety services. • Provide ongoing operations and maintenance of NG911 hardware, software, and network components. • Perform system upgrades, patches, and integration of new technologies as required by evolving public‑safety standards. • Offer technical support, troubleshooting, and on‑site assistance for emergency call handling and data routing. • Deliver training and documentation to OUC staff for sustained system management. • Coordinate with local first‑responders, telecom carriers, and federal agencies to maintain compliance and interoperability.