Interpretation & Translation Services for Child Welfare 2025

The City and County of Denver Human Services is seeking applications from qualified agencies and organizations to provide interpretation and translation services for children, youth, and families who have Limited English Proficiency (LEP) or people who are deaf, hard of hearing, or deafblind. The services must be available 24/7/365 and include on-site interpretation, on-demand interpretation via telephone or video-remote interpretation (VRI), and written translation and transcription. The goal is to ensure that all Child Welfare clients can access information and services in the language and communication method that best supports their understanding. Key aspects of the job include: • Providing timely, accurate, and culturally informed face-to-face interpretation as well as translation services • Delivering services during and after normal business hours, as well as on weekends and/or holidays when necessary • Meeting the unique needs of Child Welfare staff and clients • Ensuring staff have at least one year of professional experience providing interpretation or translation services • Maintaining a quality assurance process and providing ongoing training and testing for staff