CPH In-Person Interpretation

The City of Columbus Public Health is seeking a qualified vendor to provide 24/7 in‑person medical interpretation services for a twelve‑month period (April 1 2027 – March 31 2028) with optional four‑year extensions. The contractor must supply qualified interpreters for English‑to‑Spanish, English‑to‑Haitian Creole, and additional languages as needed, delivering a minimum of 7,230 interpretation hours annually (5,419 Spanish, 847 Haitian Creole). Services include on‑site interpretation at 240 Parsons Ave and other CPH locations, electronic invoicing, monthly and annual reporting, compliance with HIPAA, civil rights, and cultural competency standards, and the ability to meet rapid on‑call requests. Bidders must demonstrate interpreter certification (ACTFL, ALTA, NBCMI, etc.), 40 hours of medical interpreter training, and robust quality‑assurance processes. Evaluation will consider qualifications, past performance, cost, and feasibility.