The City of Chicago’s Department of Aviation is seeking a qualified contractor to provide full‑life‑cycle support and maintenance for its Supervisory Monitoring System (SMS) and Fire Alarm Monitoring System (FAS) across O’Hare International Airport facilities. The contract will cover hardware/software/network upgrades, preventive and corrective maintenance, installations, training, 24/7 system monitoring, cybersecurity, and related consulting services. The base term is three years with up to five one‑year extensions and an optional short‑term continuity extension. The contractor must meet stringent staffing requirements, maintain extensive insurance coverage, and meet mandatory MBE/WBE/VBE participation goals.
• Scope includes all CDA‑owned facilities at O’Hare, covering Desigo CC automation platforms and Siemens fire‑alarm equipment.
• Services encompass routine preventive maintenance, emergency repairs, system upgrades, 24 × 7 monitoring, reporting, and cybersecurity compliance.
• Minimum daily staffing of approximately 12 full‑time equivalents with specific roles (account supervisor, systems engineer, service specialists, electricians, mechanical technicians).
• Mandatory compliance with MBE (28%), WBE (8%), and VBE (2%) participation goals and extensive insurance requirements.
• Submissions must be uploaded to the City’s iSupplier portal by 16 Oct 2026 15:00 CT; a pre‑proposal conference was held on 04 Aug 2026.
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