Public Transit Operation Services

The City of Thousand Oaks is seeking a contractor to operate its public transit services, including fixed route bus, seasonal bus, Americans with Disabilities Act (ADA) paratransit, and Senior Dial-A-Ride (DAR) services. The contractor will be responsible for providing all labor, materials, and equipment necessary to operate the services. The contract period is expected to be 48 months, with an option for two 12-month extensions. The contractor will be required to provide a fleet of brand new, previously unregistered vehicles for service. • Operate fixed route bus, seasonal bus, ADA paratransit, and Senior Dial-A-Ride services • Provide all labor, materials, and equipment necessary to operate the services • Maintain a high level of customer service for the most reasonable and least possible cost • Utilize new technologies and/or methodologies to provide optimal experience for riders and improve working conditions for staff • Minimize service disruptions through a smooth transition process